Resource Center
OK, we all know we’re information overload. And that’s precisely why we take the minimalist approach to the resource section. Thus you’ll find the shortlist approach to getting actionable information in a well-organized fashion. Resources from Cyclotron? It’s natural.
Understanding Microsoft VIVA
Viva is one of the newest releases from Microsoft and we will see components of it released throughout the remainder of 2021. But what is it exactly? Is it a SharePoint replacement, is it SharePoint rebrand, is it a Microsoft Teams app, are there additional licenses required… and the list of questions goes on. According […]
Fueling growth and innovation using Microsoft Teams
Microsoft Teams is enabling a new way of work by integrating frequently used apps and processes into your digital workspace. […]
Microsoft Teams and Extension Dialing
Over the last few months, I’ve been working a few separate Direct Routing projects where customers have been moving away from Skype for Business and into Microsoft Teams. Also, in their environments are 3rd party PBX systems like Cisco and Avaya where some users are still homed. As we’ve seen over the years, those legacy […]
Teams Emergency Calling – Demystified
As mentioned previously in my Location Based Routing blog, Teams is evolving quickly and has been “checking the boxes” to be a legitmate PBX contender. When we left off with Skype for Business, most telephony requirements defined by organizations were being met with Skype for Business, but, just like that, as soon as we got […]
Understanding Microsoft Teams Location Based Routing
Location Based Routing – Defined Location Based Routing (‘LBR’), at its core, is the concept of ensuring long distance calls go in and out of the PSTN through a local carrier of a specific user that must adhere to regulations. In some countries, this a telecommunication regulation which makes sure tolls are not bypassed so […]
Do I need a functioning Skype Edge to move users to Online? No
Hello Readers. Now that Microsoft Teams is full steam ahead, more and more organizations are moving away from Skype for Business On-Premises at a rapid pace. With that, however, I’m seeing an abundance of companies that have broken Edge configurations where they are completely non-functional, or simply no Edge footprint at all. The natural question […]
Cyclotron Services
How can Cyclotron accelerate the delivery of your IT initiatives? Dive in and explore a collection of our capabilities!
Cyclotron SharePoint
Get an at-a-glance infographic view of how Cyclotron can enable a successful Sharepoint project; from discovery thru deployment and training.
City of San Francisco Department of Public Works
Cyclotron was asked to assist City of San Francisco Department of Public Works from converting their existing Help desk support to a Service desk based support.
City & County of San Francisco Department of Technology
Cyclotron has been requested to provides Employment Services to San Francisco residents through the CalWORKs Welfare to Work.