Resource Center

OK, we all know we’re information overload. And that’s precisely why we take the minimalist approach to the resource section. Thus you’ll find the shortlist approach to getting actionable information in a well-organized fashion. Resources from Cyclotron? It’s natural.

Technical Blog

Understanding Microsoft VIVA

Viva is one of the newest releases from Microsoft and we will see components of it released throughout the remainder of 2021. But what is it exactly? Is it a SharePoint replacement, is it SharePoint rebrand, is it a Microsoft Teams app, are there additional licenses required… and the list of questions goes on. According […]

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Technical Blog

Fueling growth and innovation using Microsoft Teams

Microsoft Teams is enabling a new way of work by integrating frequently used apps and processes into your digital workspace. […]

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Technical Blog

Microsoft Teams and Extension Dialing

Over the last few months, I’ve been working a few separate Direct Routing projects where customers have been moving away from Skype for Business and into Microsoft Teams.  Also, in their environments are 3rd party PBX systems like Cisco and Avaya where some users are still homed.  As we’ve seen over the years, those legacy […]

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Technical Blog

Teams Emergency Calling – Demystified

As mentioned previously in my Location Based Routing blog, Teams is evolving quickly and has been “checking the boxes” to be a legitmate PBX contender.   When we left off with Skype for Business, most telephony requirements defined by organizations were being met with Skype for Business, but, just like that, as soon as we got […]

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Technical Blog

Understanding Microsoft Teams Location Based Routing

Location Based Routing – Defined Location Based Routing (‘LBR’), at its core, is the concept of ensuring long distance calls go in and out of the PSTN through a local carrier of a specific user that must adhere to regulations.  In some countries, this a telecommunication regulation which makes sure tolls are not bypassed so […]

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Technical Blog

Do I need a functioning Skype Edge to move users to Online? No

Hello Readers. Now that Microsoft Teams is full steam ahead, more and more organizations are moving away from Skype for Business On-Premises at a rapid pace.  With that, however, I’m seeing an abundance of companies that have broken Edge configurations where they are completely non-functional, or simply no Edge footprint at all.  The natural question […]

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White Paper

Cyclotron Services

How can Cyclotron accelerate the delivery of your IT initiatives? Dive in and explore a collection of our capabilities!

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White Paper

Cyclotron SharePoint

Get an at-a-glance infographic view of how Cyclotron can enable a successful Sharepoint project; from discovery thru deployment and training.

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Case Studies

City of San Francisco Department of Public Works

Cyclotron was asked to assist City of San Francisco Department of Public Works from converting their existing Help desk support to a Service desk based support.

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Case Studies

City & County of San Francisco Department of Technology

Cyclotron has been requested to provides Employment Services to San Francisco residents through the CalWORKs Welfare to Work.

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